Data protection information in accordance with Art. 13 GDPR in the context of the use of our website and feedback forms 

We respect the privacy of your data and are committed to ensuring its protection in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. This Privacy Policy explains what data we collect, how we use it, and how we protect your information.

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1. Data Controller

The data controller is: Dwivedi, Tapas and Tartary, Ekaterina GbR, Berlin, Germany

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2. What Data We Collect

We collect the following data:

— Email - We request your email only with your consent. We use your email to send you important information about our product updates and releases. With your additional consent, we also send you newsletters and promotional emails.

— Analytics Data - Using Google Analytics services, we collect anonymous, de-identified information about site visits, such as:

• IP address;

• Device type;

• Geolocation (anonymized);

• On-site behavior (page views, clicks, etc.).

​— Your feedback on our products and services through Google Forms. 

All collected information is anonymous and does not allow for the identification of the user's identity.

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3. How We Use Your Data

We use the collected data for the following purposes:

— Sending newsletters. With your additional consent, we use your email to send news, promotions, and other information related to our services.

— Sending you critical information about the app: new policies releases, features updates and major changes. 

— Analyzing and improving website performance. Analytics services (Google Analytics) allow us to gather website visit statistics to optimize our content and improve user experience.

— Analyzing your feedback submitted through the feedback forms (Google Forms) to improve our products and services.

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4. Data Sharing with Third Parties

We do not share your personal data with third parties, except when necessary for the use of third-party services:

— Google Analytics. This service may receive anonymized data to analyze traffic on our website. Your data is only shared with services that comply with GDPR requirements.

— WIX.com. We use WIX.com to process and send form data to our email. WIX.com may receive the data you enter in our forms to forward it to the specified email address. Forms and data sent via WIX.com are processed according to their Privacy Policy.

— Google Forms. We use this service to process your feedback on our products and services. 

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5. Cookies

We use cookies to improve the website’s performance and provide you with personalized content. Cookies allow us to:

— Analyze user behavior on the website;

— Improve the structure and content of the website;

— Comply with legal requirements (e.g., display cookie notifications). You can manage cookie settings in your browser and opt out of their use.

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6. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

— Your consent — for sending newsletters and processing analytics data;

— Legitimate interest — for traffic analysis and improving website performance.

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7. How Long We Retain Your Data

We retain your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or until you withdraw your consent for data processing.

 

8. How We Protect Your Data

We take all reasonable measures to protect your data from unauthorized access, modification, disclosure, or destruction. We use secure servers and protocols for data transmission.

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9. Your Rights Under GDPR

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Right to object:

1. If the processing is based on Art. 6 para. 1 lit. e or f GDPR, you as the data subject may object to the processing of personal data concerning you at any time for reasons arising from your particular situation. You also have this right in the case of profiling based on these provisions within the meaning of Art. 4(4) GDPR. If we cannot demonstrate a legitimate interest in the assert, exercise or defend legal claims, we will refrain from processing your data after the objection has been made.

2. If the processing of personal data serves the purpose of direct marketing, you also have the right to object at any time. The same applies to profiling in connection with direct advertising. Here too, we will no longer process personal data as soon as you object.

3. Right to lodge a complaint with a supervisor authority: If you consider that the processing of personal data relating to you infringes the GDPR, you have the right to lodge a complaint with a supervisor authority, in particular in the member state of your habitual residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

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Right to data portability:

1. If your data is processed automatically on the basis of consent or fulfilment of a contract, you have the right to receive this data in a structured, common and machine-readable format. You also have the right to request the transfer and provision of the data to another data controller, insofar as this is technically feasible.

 

Right of access, rectification and erasure:

You have the right to obtain information about your processed personal data regarding the purpose of the data processing, the categories, the recipients and the duration of storage. If you have any questions on this topic or other topics relating to personal data, you can of course contact us using the contact options provided in the legal notice.

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Right to restriction of processing:

1. You can assert the restriction of the processing of your personal data at any time. To do so, you must fulfill one of the following conditions: 

2. You dispute the accuracy of the personal data. You have the right to request the restriction of processing for the duration of the verification of accuracy.

3. If the processing is unlawful, you can request the restriction of the use of the data as an alternative to erasure.

4. If we no longer need your personal data for the purposes of processing, but you need the data for the assertion, exercise or defense of legal claims, you can request the restriction of processing as an alternative to erasure.

5. If you object to the processing pursuant to Art. 21 (1) GDPR, your interests and ours will be weighed up. Until this balancing has taken place, you have the right to request the restriction of processing.

6. Restriction of processing means that, with the exception of storage, personal data may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural person or legal entity or for reasons of important public interest of the Union or of a Member State.

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To exercise these rights, please refer to the contact details provided below.

 

10. ​Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at email: legal@relatable.love 

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11. Changes to the Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page. We recommend regularly reviewing the Privacy Policy for the latest information on how we protect your data.